A2Hosting.com Web Hosting company offers Hassle-Free Anytime Money Back Guarantee on most of (Maybe all of, Please check with their customer support) their web hosting services. That means if you signed up for a web hosting product with them and later decided to cancel the services and get your money back, you would get a full refund within the first 30-days of ordering the services and a prorated refund post 30 day period. Please remember that Domain registrations, setup fees and migration fees are not refundable. SSL certificates have a 7-day refund window from time of purchase. That means if you got a free domain name on part of a web hosting promotion, you would be charged for that domain name at then current domain registration price even though you cancelled the web hosting plan with them and you would get to keep ownership of the domain name you registered with them. The 30 day full refund for orders cancelled within the first 30 days of ordering the services would be adjusted as per any other non-refundable services you have ordered or received from the company. And the prorated refunds after the first 30 day period has passed would be decided by the company’s support staff based on the unused services you have paid for when you first ordered the services from the company.
A money back guarantee like 30 days or 45 days or even Anytime money back guarantees are important for the peace of mind of the customers. With a money back guarantee you will get to test the quality of the web hosting services offered by the company within the money back guarantee period and then decide whether to keep using the services or cancel the services and quit the company and look somewhere else for your needs, depending on whether you are satisfied with the services offered by the company or not. With a money back guarantee like Anytime money back guarantee you will feel safe and sign up for the service with peace of mind. But one thing you will have to remember is although many companies offer money back guarantees most of the companies’ money back guarantee Terms of Service are in favor of the company and would cost you some extra or hidden money when getting your money back. That’s why you will have to go through the money back guarantee agreement (Terms) of a company very carefully and understand them completely before going to purchase services from that company. And some of the terms of some companies are too complicated for you to understand. That’s why you have to be very careful when reading the terms of service of a company. There is something we don’t quite understand in the terms of A2Hosting.com as far as their anytime money back guarantee is concerned. They have some text on their money back guarantee terms page that reads “Customers who desire a refund on a prepaid account after 30-days will be re-billed at the regular price as opposed to any discounted price from the use of a coupon. Only the difference between the prepaid amount and the re-billed regular price will be refunded”. That policy is either difficult to understand or gives the company a very clear advantage as far as the refunded money is concerned. Also the company states “Refund requests received after 120 days have passed since the original payment transaction will be issued via PayPal. Refunds are not offered for partial months of service. Accounts that are terminated due to Terms of Service violations are not eligible for a refund. Service credits have no cash value.” So be careful when you go through the money back guarantee policy of any web hosting company and understand their terms clearly and then only decide to order their services for your own good.
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